Frequently Asked Questions at Casiny Casino

Creating an account is simple:

1. Click the ‘Sign Up’ button on our homepage.
2. Fill in the required fields with your personal information.
3. Verify your email address by clicking on the link sent to your inbox.
4. Log in to start playing!

Yes, you can explore our games in a demo mode without making a deposit. However, to play for real money and qualify for bonuses, you will need to deposit funds into your account.

We offer various payment methods, including Visa, MasterCard, Skrill, ecoPayz, Trustly, and cryptocurrencies like Bitcoin and Ethereum. All methods provide instant deposits and quick withdrawals.

Casiny Casino does not charge any fees for deposits or withdrawals. However, your payment provider might impose some charges, so it’s best to consult them directly.

To claim a bonus, follow these steps:

1. Log into your account.
2. Go to the ‘Promotions’ page and select the bonus you wish to claim.
3. Make any necessary deposit and enter the bonus code if required.
4. The bonus will be automatically credited to your account.

Yes, all bonuses come with wagering requirements, which will be detailed in the terms and conditions of each specific offer. Typically, you’ll need to wager the bonus amount several times before withdrawing any winnings.

Yes, there are certain guidelines associated with withdrawing funds from your SpinBit account. These requirements include fulfilling any wagering requirements associated with bonuses and providing identification documents for verification. These measures exist to promote responsible gambling and deter fraudulent activities.

Our live casino, powered by Evolution Gaming, includes games like Blackjack, Roulette, Baccarat, various forms of Poker, and game show-style games such as Monopoly Live and Crazy Time.

Yes, our live casino games feature a chat function that allows you to interact with the dealers and other players for a more immersive experience.

Yes, Razed Casino operates under a full gaming license, adhering to strict regulatory standards to ensure fair and secure gaming for all players.

Our VIP program is tiered based on your betting activity. The more you play, the higher your VIP level, with each level offering increased benefits such as higher cashback, exclusive bonuses, and a personal VIP host.

VIP members enjoy benefits like personal VIP hosts, exclusive competitions and raffles, higher cashback rewards, and special bonuses tailored to their gameplay.

Our customer support team is available 24/7 via live chat and email. We’re here to help with any questions or concerns you might have.

1. Choose ‘Cryptocurrency’ as your payment method at the cashier.
2. Select your cryptocurrency.
3. Enter your wallet address and the amount you wish to deposit or withdraw.
4. Confirm the transaction.

While deposits are made in cryptocurrencies, you can choose to play in a variety of currencies as listed in section 5 of our policies.

  Yes, cryptocurrency transactions are secure, encrypted, and allow for higher levels of anonymity compared to traditional payment methods.

  Yes, Casiny Casino is fully licensed and regulated by appropriate gaming authorities, ensuring safe and fair gaming conditions for all players.

If you experience any problems or have questions, our customer support team is available 24/7 via live chat, email, or telephone to assist you promptly.

Casiny Casino uses a Random Number Generator (RNG) for all games, ensuring that game outcomes are completely random and unbiased. Additionally, our games are regularly audited by independent testing agencies to verify their fairness and compliance with industry standards.

We employ the latest encryption technologies to protect your personal and financial information. Our website is also secured with SSL (Secure Socket Layer) encryption to ensure the safety of all data exchanges on our site.

If a game freezes, we recommend refreshing the browser page and checking your internet connection. If the problem persists, please note the time and details of the issue and contact our customer support for further assistance. Any bets placed are typically protected and will be restored upon restarting the game.

Yes, Casiny Casino is fully optimized for mobile devices. You can access your favorite games anytime, anywhere, directly from your mobile browser without needing to download an app.

Yes, we are committed to promoting responsible gaming. We provide various tools and resources to help manage your gaming activities, such as deposit limits, self-exclusion options, and session reminders.

  If you believe you may have a gambling problem, we encourage you to contact our customer support to discuss your options, including self-exclusion and accessing professional help. We also provide links to organizations that can offer support and assistance.

  You can update your personal information directly from your account settings page. If there are any issues or restrictions, please contact customer support for assistance.

  Yes, if you decide to close your account, please contact our customer support team, and they will guide you through the process. We also offer temporary account suspension if you feel you need a break from gaming.